Terms & Conditions
General Terms of Use of Website
PLEASE NOTE THAT OUR DELIVERIES FOR 2023 HAVE STOPPED UNTIL 2024.
WE WILL START DELIVERING AGAIN FROM 4th JANUARY 2024.
Welcome to our website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Frank's Place’s relationship with you in relation to this website.
The term “Frank's Place” or “us” or “we” refers to the owner of the website whose registered office is Frank's Place, 54/56 N Main Street, Ferrybank South, Wexford, Ireland. The term “you” refers to the user or viewer of our website.
The use of this website is subject to the following terms of use:
The content of the pages of this website is for your general information and use only. It is subject to change without notice.
Neither we, nor any third parties, provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
You may not create a link to this website from another website or document without Frank's Place’s prior written consent.
Your use of this website and any dispute arising out of such use of the website is subject to the laws of the Republic of Ireland.
Orders
All orders and purchases made through this website are subject to the Terms and Conditions outlined below.
Customers must be over 18 to purchase wine from Frank's Place.
Stocks of certain wines may need to be allocated subject to demand. In such a case, Frank's Place reserve the right to allocate the stocks amongst interested customers in such proportions as it deems fit (at all times trying to be reasonable and fair). Some customers may not therefore be allocated any or may only be allocated some of the quantities they have ordered. Orders will only be accepted if there remains unsold stock.
Pricing/Payment Policy
Orders will not be processed until payment has been received in full by credit or debit card, bank draft or cleared cheque or otherwise by direct bank transfer
Delivery Policy
Delivery will be made as soon as possible after your order is received and processed.
Goods are delivered by An Post or a courier service of our choosing.
The nationwide delivery charge for gift cards is €1.50. Gift cards can also be collected in-store. Depending on the time of year, deliveries will take 3 – 5 working days and adequate notice must be given during busier periods when we cannot guarantee delivery dates. If you would prefer to collect the wine, a minimum of 3 working days notice must be given.
Return/Cancellation Policy
Orders for goods (to be delivered) may be cancelled within 3 working days of receipt of goods. A full refund will be offered provided the goods remain in good condition and that the request to cancel is received in writing. Any cancelled order will be refunded within 30 working days. A collection fee will be charged. If returned goods are not deemed to be in re-saleable condition, a re-delivery fee will also be charged. Contact us on 053-918910 or hello@franksplace1860.ie.
Acceptance
You undertake to inspect all goods when collecting or immediately on delivery and to notify ourselves or the carrier forthwith of any shortage or damage or other deficiency. You will be deemed to have accepted the goods as satisfying your order three days after collection/delivery, and thereafter will not be entitled to reject wines for any reason.
Frank's Place reserves the right to replace out of stock items with items of the same quality and value.
Terms and Conditions may change from time to time without prior notice, at our discretion.